OfficeWatch Call Accounting for Windows® is the perfect Windows-based call accounting solution for call centers that wish to monitor call volume and employee productivity. By tracking incoming, outgoing and internal calls in real-time, OfficeWatch allows users to accurately and reliably track customer and employee call activity.

Over 100 comprehensive reports are included that detail specific extensions, departments, longest calls, incoming calls and trunk usage. For users who wish to simplify the reporting process, OfficeWatch's Automatic Report Scheduler has the ability to email, print or archive an unlimited number of reports automatically on an hourly, daily, weekly or monthly basis. For greater reporting flexibility, OfficeWatch can export data to other programs such as Excel or Crystal Reports.

Authorized users can create up-to-the-minute reports and monitor employee productivity from their own desks with the optional OfficeWatch for the Web and OfficeWatch Enterprise. For added functionality, TrafficWatch is a sophisticated utility within OfficeWatch Enterprise that helps users efficiently monitor call traffic and analyze trunk usage both graphically and statistically.

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