OfficeWatch Call Accounting for Windows ® has been installed in thousands of offices that wish to track incoming, outgoing and/or internal phone calls in real-time within specific departments.
Why do I need OfficeWatch Call Accounting in my business?
On average, over 22% of telephone calls made during business hours are not business related, resulting in lost productivity, lost revenue, and higher telephone costs. You need call accounting to:
- Allocate costs to departments and projects
- Bill clients for calls made on their behalf
- Identify fraudulent use
- Monitor employee productivity, and provide other benefits
- Better forecast, budget, and allocate your telecom dollars
- Enable telecommunication departments to charge back recurring costs (e.g., equipment usage), as well as non-recurring costs (e.g., installation charges), to the appropriate cost center or department
Metropolis Technologies offers an OfficeWatch call accounting system suited to your business size and network infrastructure. For every purchase of a call accounting software package, Metropolis Technologies automatically provides one full year of 24/7 live emergency telephone support. Please, click on the solution below that best fits your needs.